Lucy Adams

CEO of Disrupted HR, Speaker and Writer & Former HR Director, BBC

Speaker Themes

  • Leadership in Uncertainty

  • Resilience and Wellbeing

  • Personal Leadership

About Lucy

Lucy Adams is one of the most innovative and inspirational speakers in the HR profession. Having led HR in major organisations such as the BBC she knows why HR has to change and offers genuinely fresh perspectives on how to do it.

Speaker Biography

Lucy was at the BBC from 2009 until 2014. In those five years the BBC had four Director-Generals, opened the new BBC in Salford and the largest multi-media newsroom in Europe, delivered significant financial reductions and, of course, coped with numerous crises including pay-offs and Savile. Lucy was at the heart of all of these events and led on many more.

Lucy has led and delivered change in complex organisations for over 15 years, including as Group HR Director at Serco plc and Eversheds.

In 2014, Lucy became MD at creative communications agency, Firehouse, and founded Disruptive HR – an agency that brings fresh thinking to the HR profession.

Maybe current HR and leadership practices have never been all that impactful and relevant, but the challenges of today have certainly rendered them unfit - and that was even before the current crisis!

In her virtual speech Lucy will look at how HR and leadership practices need to change fundamentally to keep pace with the needs of our organisations and our people. She will provide a fresh framework for rethinking leadership and HR - the EACH model (employees as adults, consumers and human beings) and she will provide practical examples of how HR and leaders are already implementing these new trends. She will also explore how HR can become more agile, more responsive and more credible and will share how HR teams are changing how they work and deliver.

Lucy is also the author of the bestseller “HR Disrupted” a book packed with practical ways to innovate your approach to leading people in a disrupted world and her very latest book bestseller “The HR Change Toolkit” providing the complete guide to making it happen.

“You managed to do that difficult thing of getting people to think more broadly about their profession, sharing fresh thinking from other companies and weaving this into a stimulating and entertaining narrative – great result!”


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